Audience Profile This MS Outlook course in Cape Town builds on email and
calendaring skills and will provide the skills needed to
communicate in real time with other users, personalize
mail, organize items, share and link contacts, create
forms, and work offline and remotely. 2KO Africa presents computer classes across Africa, and is a leading supplier of internationally-accesible, online computer training, enabling 2KO students the opportunity to take
Course Accreditation: MS Outlook Intermediate
Unit Standard: 114984
This course is currently accredited by MICT SETA and is intended for people who need to use electronic mail to send and receive messages either as a user of computers or as basic knowledge for a career needing this competency, like the ICT industry.
People credited with this unit standard are able to:
Explaining etiquette, conventions and compliance issues relating to electronic communications.
Organising and setting parameters for a mailbox.
Using an electronic communication system to send and receive mail.
Managing the messages in an electronic mail facility on a workstation.
In this course, students will work with the advanced
features of Outlook.
Duration: 1 Day
Pre-requisites: Outlook 2013 basic skills
At Course Completion:
Upon successful completion of this course, students will
be able to:
Personalize their email.
Organize Outlook items.
Manage Outlook data files.
Work with contacts.
Save and archive email messages.
Create a custom form.
Work offline and remotely.
Outline: Module 1: Personalizing Your Email
Apply Stationery and Themes
Create a Custom Theme
Configure Email Message Security Settings
Module 2: Organizing Outlook Items
Create Search Folders
Apply Conditional Formatting
Module 3: Managing Outlook Data
Create a Data File
Add Outlook Data Files to a Mail Profile
Change Data File Settings
Module 4: Managing Contacts and
Edit an Electronic Business Card
Perform a Mail Merge
Link Items to Business Contact Manager
Module 5: Saving and Archiving
Save Messages in Alternate Formats
Protect Personal Folders
Module 6: Creating a Custom
Customize a Form
Create Outlook Items Based on a Custom Form
Module 7: Working Offline and
Make Folders Available Offline
Configure Remote Procedure Calls over HTTP
Download Selected Messages
Publish Calendar Information to Office Online