Executive Diploma in Business Negotiation & Conflict Resolution

Executive Diploma in Business Negotiation & Conflict Resolution

2KO Africa is a partner with European International University (EIU-Paris), and offers online diplomas world wide. The diploma in Business Negotiation & Conflict Resolution, is available in South Africa, and everywhere else in Africa, through 2KO Africa. Negotiation and Conflict Resolution are vital skills used both inside and outside of work. This programme is made to provide to the working professionals the tools essential to the negotiation process that would help them gain excellent outcomes externally and internally within their organisations.


    The secret to resolving conflict is ending the thought that one’s point of view is the only point of view there is.


    By the end of this programme, the participants will be able to:

  • Identify their personal negotiation style and knowing when to use it and when not to.
  • Develop an understanding of various principles and strategies that influence, negotiation and conflict resolution.
  • Improve their ability to express their knowledge and thoughts in an efficient manner.
  • Know how to change a difficult situation into a win-win outcome.

Module I  Communicating with Clarity & Impact
This module will emphasize to the participants that good communication skills are the foundation of good negotiation skills. Businesses rely solely on this skill to make sure that all transactions go smoothly.


Module II  Negotiating for Results
This module will help the participants understand that “people skills” is needed for a successful negotiator. ¬†As negotiation is important in all aspects of life, they must know how to engage their target audience and increase their business impact on them thereby accelerating their career.


Module III  Conflict Resolution
This module will teach participants that conflict is inevitable in life, but can be a positive influence once managed properly. Learning the effective ways to diagnose conflict will help personal and professional relationship blossom and continuously be strengthened over a period of time.


Mastery of and competency in specific targeted job skills much required for personal impact and professional success.
Nationally recognized and international accredited EXECUTIVE DIPLOMA IN Business Conflict Resolution evidencing your competitive advantage in the job market, locally and internationally.
Greater confidence to face job-related tasks and achievement of optimized performance.
Direct application of relevant vocation-specific skills and technical know-how transfer for significantly improved performance at workplace.
Higher likelihood of being considered for job promotions and salary upgrades.
Become officially certified as EXPERT SPECIALIST, both theoretically and practically, in a specific field of specialization


    - Learners should possess a high level of motivation and self-discipline.
    - Learners should be proficient in the English language.
    - Learners should possess at least 1 year of professional working experience in any field, and/or has completed high school.
    - Learners must possess basic smartphone or computer operating knowledge and skills.



    Up to 6 months


    Personalised, easy to understand text-based (reading materials) interactive resources that progressively and systematically takes the learner through various areas of competencies required at the workplace, in a specialised field of study


    Personalised exercises, assignments and/or quizzes are utilized throughout the course/programme to measure progress in learning.
    such comprehensive assessment procedure is characterized by being diagnostic, formative (intervention-oriented), and summative


    100% completion of courses and assessment therein is required to be able to get certified in the said course and/or programme


    The European International University (EIU-Paris) is duly recognized as Vocational Education & Professional Training (VEPT) service provider in accordance to Article R.6351-6 of the French Employment Code, under the registration number: 11755784775, with the prefecture of the region of ILE-DE-FRANCE, as well as internationally accredited by the Accreditation Service for International Schools, Colleges, and Universities (ASIC), a U.K. Government recognized international accreditation body.