Further Education and Training Certificate: Telecommunication Network Operations

Further Education and Training Certificate: Telecommunication Network Operations

Qualification ID59057
Includes: CompTIA A+, Network+, CCNA and CCNP
Duration: 1 Year
LevelLevel 4
Unit Standards132 
To Be Completed: Training consists of Online training, Online Exams, Work-based experience (to be arranged by client) and Portfolio of evidence.
Additional fee:  Printing and posting of Portfolio of evidence document



·     It is assumed that the learner is already competent in maths and communication at NQF Level 3. Courses are run on a virtual environment.


Purpose of the program:

This qualification will equip a person to perform functions in the Network Operations environment within the telecommunications Industry. Telecommunications covers a wide range of specialization areas. These areas are, Management and surveillance of Information and Communication Technology Networks, Transmission Control Protocol / Internet Protocol Networks Operations, Installation and Maintenance of Customer Premises Equipment, Operation of Telecommunications Transport Systems, Maintenance of Telecommunication Cables, Installation of Telecommunication Cables, Operation of Telecommunication Lines and Installation of Network Elements. 


Each specialisation area encompasses a unique, autonomous job function. The qualifying learner will have acquired the knowledge, and be able to function as a competent operations specialist in one of the specialisation areas listed above. Multiple specializations are not a requirement for this qualification although natural progression is desirable and allowed. The competencies required for this qualification may be acquired through learnerships or skills programs. Acquiring this qualification has the benefit of addressing problems historically associated with non-OBE training where newly qualified people struggled to get employment due to a lack of experiential training in the workplace. 

Exit level outcomes:

  • List and explain the elements that comprise a current and next generation telecommunication network
  • Explain the uses of telecommunication protocols and telecommunication principles
  • Explain the characteristics and benefits of available telecommunications products and services in both the commodity and value added (VAS) ranges
  • Commission, maintain, diagnose faults and repair telecommunication equipment
  • Function in the workforce management and network management environment




  • Operation of IP Data Networks
  • LAN Switching Technologies
  • IP addressing (IPv4 / IPv6)
  • IP Routing Technologies
  • IP Services
  • Network Device Security
  • Troubleshooting
  • WAN Technologies


  • 642-902 ROUTE Implementing Cisco IP
  • 642-813 SWITCH Implementing Cisco IP Switched
  • Networks
  • 642-832 TSHOOT Troubleshooting and Maintaining

Qualifications utilising this unit standard

·     246684 - Demonstrate an understanding of Data Protocols principles and applications 

·     246674 - Demonstrate an understanding of Telecommunication switching systems 

·     24660 - Demonstrate an understanding Telecommunication Products and  Services 

·     246683 - Use a computer based workforce management system 

·     114977 - Use a spreadsheet package to produce and manage business documents 

·     114978 - Use a word processing package to produce business documents 

·     246659 - Demonstrate an Understanding of basic electrical and electronic principles 

·     246658 - Demonstrate an understanding of computing systems 

·     246655 - Demonstrate an understanding of NGN networks 

·     246656 - Demonstrate an understanding of the basic equipment and components used in a telecommunications environment

·     115391 - Demonstrate an understanding of the principles of the internet and the world-wide-web 

·     246670 - Demonstrate an understanding of the value added services platforms used in a telecommunications environment 

·     120344 - Demonstrate knowledge and understanding of relevant current occupational health and safety legislation 

·     10324 - Describe features, advantages and benefits of a range of products or services 

·     246677 - Perform Wiring and Maintenance on a Main Distribution Frame in the Telecommunications Environment 

·     246679 - Provide customer support on telecommunication services 

·     119472 - Accommodate audience and context needs in oral/signed communication 

·     119457 - Interpret and use information from texts 

·     119467 - Use language and communication in occupational learning programmes 

·     119465 - Write/present/sign texts for a range of communicative contexts 

·     9015 - Apply knowledge of statistics to critically interrogate and effectively communicate findings on life related problems 

·     119462 - Engage in sustained oral/signed communication and evaluate spoken/signed texts 

·     119469 - Read/view, analyse and respond to a variety of texts 

·     9016 - Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 

·     7466 - Represent and operate on complex numbers in non-trivial situations 

·     12153 - Use the writing process to compose texts required in the business environment 

·     243829 - Utilise algebraic processes 

·     119459 - Write/present/sign for a wide range of contexts 

·     246680 - Demonstrate an understanding of Telecommunications Transport concepts and principles 

·     246676 - Perform operational activities on Telecommunication lines in the vicinity of overhead power lines